The m.e Platform features new technology, so we’d expect you to have a few questions. If this FAQ isn’t sufficient, please fill out the enquiry form at the bottom of the page and we’ll get back to you.

What is ‘Small Power’ and why is it important?

It’s electricity used by devices that are plugged-in via a power socket or fused-spur connection.

Small Power is the electricity used by the multitude of devices that make work convenient, comfortable and productive. You may know it as plug load or miscellaneous electric load. Whether plugged-in or directly-wired, Small Power devices include computers, monitors, printers, task lighting, personal heaters, kettles, chargers, displays, chilled water fountains, building heaters, water tanks, pumps etc.

Small Power today often exceeds 40% of total electricity usage in most corporate and commercial office buildings.

Conservative estimates are that nearly 30% of Small Power usage results from things left plugged-in or powered-on during non-working hours, a significant share of which is wasted energy. That waste incurs unnecessary expense and associated greenhouse gas emissions.

How does the m.e Platform eliminate wasted energy?

It ‘thinks’ using Machine Learning and ‘takes action’ using m.e ‘smart’ Power Sockets.

The heart of the m.e Platform is its capacity to turn devices off automatically when they are not required. Our proprietary machine learning algorithms analyse electricity used for each m.e Power Socket, as well as other building data. The algorithms purpose is learn what needs to be ‘on’ and when to control each socket, it gets better and evolves as the data accumulates.

The m.e Platform is also designed to help occupants modify their power use behaviour and further reduce any wasted energy through visual cues in apps and the Impact Indicator socket feature.

How is this ‘smart socket’ different from plug-in power monitors and other ‘smart sockets’?

What can be un-plugged on a whim cannot optimise outcomes.

Plug-in power monitors, designed to plug into electrical sockets, are quite easy to bypass which has a harmful effect on data quality, removes automatic control and net outcomes. The m.e Power Socket is a like-for-like replacement that cant be tampered with.

Most ‘smart socket’ devices available today are loaded with features suited for residential rather than commercial needs. They aren’t refined, often using more energy than they can save, and are not cost-effective for large-scale networked building installations. The m.e Power Socket has been built from scratch to be energy efficient and a lot more affordable than anything on the market today.

Why is the m.e Platform better than sub-meters?

The m.e Platform provides built-in automatic monitoring and control at a level of detail impossible to reach by sub-metering.

The m.e Platform automatically manages energy reduction and continuously improves efficiencies without intervention – freeing up facilities teams’ time and effort. It goes beyond showing data analytics to executing control to make a real difference. 

m.e Power Socket installation is a straightforward like-for-like replacement for a conventional power socket (no specialists or additional hardware needed) and all that’s needed is a standard Wi-Fi network.

What types of m.e Power Sockets are available?

Our plan includes a full line of power socket formats to meet commercial and industrial needs.

We offer UK standard sized single and dual gang sockets that can be fitted into a standard 35mm backer box. These can also be used in floor boxes and smaller backer boxes with an adapter. Fused spur and extension lead formats are also available.

We’ve designed our technology to easily adapt to any power socket format. EU and US versions of the m.e Power Socket line will be available in mid/late 2021.

How much power does the m.e Power Socket use?

To start, our objective is to keep it below 0.5 watts on average. 

Unlike others in the smart socket world, we’ve designed our IoT hardware to be ultra-energy efficient. Our 2020 strategy is to keep the m.e Power Socket’s consumption low at less than 0.3 watts on average. We’ll push the limit further in the future with software management refinements.

What will the m.e Power Socket look like?

A product designed to fit well in the built environment whilst promoting sustainability.  

Currently, the m.e Power Socket looks very similar to a UK ‘standard’ white plastic power socket, without any switches but featuring an integrated LED Impact Indicator. The Impact Indicator light changes colour to reflect the environmental impact of the power grid, in real-time.

We are environmentally and aesthetically aware. Moving forward we will offer a range of faceplate colours and finishes. Furthermore, our ambition is to make our hardware as sustainable as possible, using circular economy strategies to ensure no e-waste is generated from our product.

How does the m.e Platform interact with building management systems?

We’re open to align with building communications protocols.

The m.e Platform is currently open to all standard building communications protocols including BACNET and MODBUS.

Is it safe?
Is it secure?

Security, safety and reliability are part of our DNA.

We take all steps possible to maximise the security of the m.e Platform. We monitor and assess all security threats and encryption protocol developments weekly.  We also follow the UK government’s code of practice for IoT security; this ensures that any attack on the system limits damage through design.

The m.e Power Socket uses hardware-enabled encryption that provides the best possible defence against bad actors. 

m.e Power Sockets communicate with our secure cloud-based software that operates using the latest encryption protocols that are upgraded regularly.

We commit to supporting the security of our m.e Power Socket hardware for at least 10 years through software updates. 

The full details of the UK government’s code of practice for IoT security guidelines is available here

If you believe you have found a vulnerability in our product, service or website, please get in touch following our Vulnerability Disclosure Policy available here

Can the m.e Platform really tell if ‘Green Energy’ is being used?

The m.e Platform uses real-time energy generation data from the National Grid, and any local energy generation data (e.g. Solar panels on the roof), to create an overall picture of the mix of renewable and fossil fuel energy being used. So, if it’s a windy, sunny day, there’s likely more renewable energy in use on average, and vice versa. Whilst we can’t tell you where your electrons are coming from, we can tell the average of the regional or local electricity grid you’re using; and targeting electricity use when there’s more renewable energy reduces your ‘carbon footprint’.

What’s the point in the Impact Indicator light system?

The m.e Power Socket will glow green, orange or red according to the ratio of renewable to fossil based energy being used. So, if the renewable energy supply on your grid is at its peak for the day, the sockets will glow green to show it’s the best time to use energy. We use local building, local grid and National Grid data to calculate this number every day.

Armed with this information, we aim to help people understand the grid better, and to help people to target their energy use at ‘greener’ times, directly reducing emissions. The m.e Platform can also automatically control devices according to this data; for example, you can ask our system to charge your phone at times of more renewable energy (and we can tell when your phone needs charging).

The m.e Power Socket light (a very low wattage LED) can be turned-off at certain times of the day and can be configured to use a different colour scale if needed.

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